With Christmas just days away (and Chanukah already come & gone), I would hope that you have all of your holiday shopping done – for your sake! But if perhaps that’s not the case, I put together my last minute shopping guide for all the Salesforce admins & developers in your life. And yes, there are lots of apps and tools out there that I would recommend, but this is a list of tangible things that you can wrap and put under the tree.
I know, I know. I’m late to the game, and you have probably already read your fill of Dreamforce recap posts. But since I’ve been doing it for the past three years (2010, 2011 and 2012), I can’t let Dreamforce pass without sharing at least a couple of thoughts. As always, it was a whirlwind of a week, and being committed to speaking in seven session, the days blurred together even more than I thought they could. This is really less of an event recap, and more my takeaway about messaging. Continue reading
As we make our way to San Francisco for Dreamforce – the pilgrimage of Salesforce Admins and Developers – I thought a great way to wrap up the week would be to do a bit of a Dreamforce flashback.
First, I need to apologize. I disappeared with no explanation. For that, I’m sorry. For those of you who follow me on Twitter, you’ll know that the reason is that I have taken on a new role with a new organization, and like any new job, I’ve been slammed trying to get to know the ins and outs of the organization. For those of you who don’t follow me on Twitter, my new role is with the team at Conga, and I couldn’t be more thrilled. (And if you haven’t read Mike’s post about find the right organization, you should!)
On top of the new job, I’ve been doing an insane amount of prep work for Dreamforce. I unintentionally outdid my 2012 self, and am helping present in seven session this year at Dreamforce. On the upside, I’ll be very easy to find this year (just come to one of my sessions).
If you read my last post, you know all the reason why I dislike using the checkbox. And after that whole rant, you may be thinking what could be worse than the checkbox? If you’re a seasoned admin, you already know the answer. The dreaded multi-select picklist.
Now I’ll be honest, at first, I thought these were the greatest fields. They can hold a lot of data, reducing the number of fields on a page. Logically, they make sense to use when categorizing information such as the modules a customer purchases or languages spoken by a contact. The problems come when you start wanting to do more.
To start with, reporting on a multi-select picklist is a nightmare. Trying to write a filter that includes a multi-select picklist is frustrating at best, and more often much worse. Good luck trying to sort by them, or heaven forbid you want to make a chart plotting counts of each of the values. Instead of splitting the count, you end up with variations of every possible combination and your chart is completely meaningless. Continue reading